Your Medicare Part D prescription drug plan rights including grievances, coverage determinations, exceptions and appeal processes are included in this section. Please refer to your plan Evidence of Coverage, for more detailed information.
Envision Rx is the company Nascentia Health Plus uses to manage members’ prescription drug coverage for Medicare. You will see Envision Rx listed on your member ID card and on letters sent to you about your medications.
As a member, you can call our pharmacy benefit manager, Envision Rx, at 1.833.459.4424 TTY 711, 24 hours a day, 7 days a week, if you have any questions or concerns regarding pharmacy benefits, picking up or paying for your prescription medicines at the pharmacy, getting an emergency exception to our approved medicines list (formulary), obtaining information on the aggregate number of grievances, appeals, and exceptions filed with us, or any other questions about prescription medicines or medication supplies you may need.